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The MUNZING Group replaces "Home-Grown" Sales Force Automation solution with C2CRM to provide company-wide standardization, customer segmentation, accurate sample tracking and enhanced sales efficiencies Clear C2, Inc. announced that The MUNZING Group has chosen C2CRM to automate and manage their dynamic and unique business model and sales processes. After carefully defining critical business processes, detailed CRM vendor evaluations were conducted, and as a result, C2CRM was a clear choice over both SalesNet and Salesforce.com. "We have a very unique business model; from sample tracking to technical service requests to how we manage our customer base. We chose C2CRM because of its robust architecture, scalability and unparallel business process customization capabilities," said Mark Dressel, Information Technology Director for The MUNZING Group. Dressel went on to say, "C2CRM has been incredibly flexible, and has really taken the time to understand our business and deliver the appropriate results." The MUNZING Group chose to replace an existing home-grown application and opted for the C2CRM solution to not only manage their Sales and Workflow Processes, but also serve as a common data repository, integrating to ChemPax, Microsoft Outlook and several other existing Lotus Domino applications. Due to the unique business model of MUNZING, C2CRM created and designed custom forms, User Interfaces and reports to conform to this business model and processes. C2CRM was designed to help companies like The MUNZING Group to increase organizational efficiency, strengthen customer loyalty, and improve business processes and marketing effectiveness. Accessible to everyone in the organization via the Web, offered as both an OnPremise and OnDemand solution, C2CRM provides instant access to critical customer and prospect information that enables users to maximize their opportunities and increase customer satisfaction. While 100% web based, C2CRM also provides 100% off-line capabilities, which is ideal for companies with remote sales forces. The benefits of C2 CRM can be realized across practically every area of a business. Munzing Chemie GMBH, headquartered in Heilbronn, Germany and founded in 1830 by the Munzing family, is a leading supplier of performance chemicals in the U.S., ClearC2, Inc., was founded in 1993 focusing on delivering customer driven technology solutions wrapped around Relationship Management, Sales Force Automation, Customer Support, Project and Process Management, Marketing Management and Content Management. http://www.c2crm.com or call 1-888-339-4244.
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Europe and the Far East. www.munzing-chemie.com or www.ultraadd.com
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