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On the 3rd of March I received reminders from the Driver and Vehicle Licensing that licences (road tax) on my car and my motorcycle will expire at the end of March. And I'm invited to apply online.I go the DVLA website and enter the special reference number that I've been given for my car.For some strange reason, my details cannot be found. So I try again with the reference number for my motorcycle. And again the details cannot be found.I log off my computer and log on again thinking that this might help but to no avail.I wait a couple of hours and try again. But still no success.So I call the phone number for making payment on line and enter into an automated answering system. The system is not great but eventually I get through to the section for renewing licences. And before I can process any further a little message is given to say that I cannot proceed with my renewal before the 15th day of the month in which my existing licence expires.Aaaaaarrrrrrrrrrrrrggggggggggghhhhhhhhhhhhhhhhhhhhhhhhhhhhhh!And sure enough there is a little bit of small print on the notices that I received to this effect. So I now have to keep the bits of paper for two weeks in a safe place and make a diary note to make the renewal after the 15th of March.Now given that I'm a fairly busy person who likes to take care of things as soon as they arise. And given that my vehicles have valid MOTs and insurances. And given that I am prepared to pay right now, in advance! Can somebody please explain why DVLA will not take my money?
Article Source: http://www.content.onlypunjab.com
Derek Williams is creator of The WOW! Awards™ an International Professional Speaker and Chief Executive for the Society of Consumer Affairs Professionals in Europe.
For more information about Derek Williams visit www.MrWow.co.uk
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