Solving Those Difficult Business Problems

This is a brief introduction to a problem solving technique known as Boundary Relaxation.

A problem boundary is the imaginary line between what a problem is, must be, should be, or could be, and what it isn't, mustn't be, shouldn't be, or couldn't be. This approach works by creating awareness of the different components of the boundary and then seeing how far they can be loosened. Here are some ways of making a boundary more visible.

NOT-ing the problem statement Take each significant term in a problem statement and define it more clearly by saying what it is not, for example:

• How to develop (not replace, alter, reduce, )
• the motorway (not other roads, airlines, ships, )
• network (not piecemeal)
• to allow for (not compel)
• the gradual (neither imperceptible nor rapid)
• replacement (not augmentation)
• of rail (not air, ships, )
• transport (not pleasure use, prestige use)

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Derek Cheshire is an expert, speaker, consultant and facilitator in the areas of Business Creativity, Innovation and Idea Generation. He is creator of the Innovation Toolkit, and co creator of workshops such as Creating The Difference, Creativity as a Business Tool, Sticky Strategy and The Idea Factory. Derek is also a director of the PRD Partnership, experts in commercialising ideas. You can receive regular ideas and updates on Business Creativity and Innovation by visiting www.creative4business.co.uk and filling out the simple sign up form. See also www.prdpartnership.com

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