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I remember speaking to the president of a high tech firm whose name I’m sure you’re familiar with.When the conversation turned to European operations, he mentioned that the “Brits are backward, but somehow they’ll muddle through.”Of course, this was an unexpected slight for two reasons. I didn’t think fellows like this seasoned executive trafficked in stereotypes, and my impression of our cousins across the pond was very different. I always found them eager to grab a trend and to run with it.Anyway, this idea of “muddling along” has a bad reputation. Is there really anything wrong with being a plodder?Doesn’t the tortoise have his day of celebrating at the finishing line, while those eager bunnies’ carcasses are littered at various prior points along the path?Abraham Lincoln, an inveterate plodder, and a self-admitted one at that, responded to his critics by saying: “I may go slowly; but I never go backwards.”Often, it can seem that we’re stuck in the mud, making no forward progress, whatsoever; when the truth is that we’re heading in the right direction, but at a pace that isn’t detectable, or neatly measurable.We crave instant gratification, once we have set a goal, but patience is what we need. With every sniffle or cough we can’t keep taking our temperature.In the fullness of time, we’ll improve.A slogan, first coined by Emile Coue, the French psychologist, pertains today as much as it did 80 years ago.If you affirm, “Every day in every way, I’m getting better and better,” you will improve.Equally important, you’ll convince yourself that you are steadily moving toward your goals.And if others don’t think it is fast enough, it’s their problem.
Article Source: http://www.content.onlypunjab.com
Best-selling author of 12 books and more than 900 articles, Dr. Gary S. Goodman is considered "The Gold Standard"--the foremost expert in sales development, customer service, and telephone effectiveness. Top-rated as a speaker, seminar leader, and consultant, his clients extend across the globe and the organizational spectrum, from the Fortune 1000 to small businesses. He can be reached at: gary@customersatisfaction.com.
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