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  • 2007 Thoughts and Concepts to Consider in Teleselling  By : Lance Winslow
    If you are in the sales profession and do sales yourself there is no doubt that you will do some of your business by telephone, it is inevitable. It is for this reason that salespeople should discuss teleselling and all the various aspects. We should be discussing the new telemarketing laws, which have changed the industry for ever and how your company no matter what size can benefit from incoming telemarketing. Selling on the telephone is much different, but it is also much more efficient especially when prospecting or cold calling.
  • 5 Reasons Call Center Coaching Fails  By : Dr. Gary S. Goodman
    Bill walks around the call center with all of the enthusiasm and charm of a meat inspector."How you doing?" he asks in a monotone. "It's your turn, I guess."He has just invited a phone rep to a coaching session. Three calls will be played and Bill will share his evaluation of each one with the rep.Spying his checklist Bill remarks, "You left out your close in this one.""But otherwise, it's fine. You’'e mostly staying on the presentation, and this is good. Any questions?"And with that, another "deep and meaningful" coaching chat concludes.
  • 5 Reasons Experienced Salespeople Should Cold Call  By : Dr. Gary S. Goodman
    There are five reasons everyone should cold call, at least occasionally, and this includes sales managers, according to the best-selling author of Reach Out & Sell Someone and You Can Sell Anything by Telephone
  • 5 Reasons Right Now is the Best Time to Cold Call!  By : Dr. Gary S. Goodman
    I love those timid trainers that try to convince sales novices that there are good, better, and best times to make sales calls.Baloney!There are 5 reasons this advice is utterly bogus and RIGHT NOW is the best time to cold call according to top speaker and best selling author of such classics as YOU CAN SELL ANYTHING BY TELEPHONE! and REACH OUT & SELL SOMEONE.
  • 5 Reasons Sales & Service Reps Don't Follow Scripts  By : Dr. Gary S. Goodman
    You can lead a horse to water, but you can't make him cold call, or follow a script to the letter, or stay at his desk allowing absolutely no distractions to intrude into his work process until an official break time arrives.How come?Why is it that the front lines in sales and service, the work-horses of business and industry; why is it that they bray and buck and perennially bite the hands that feed them?In other words, even when they're shown a more effective way of handling conversations to produce higher sales volumes or more consistent customer satisfaction, why do they revert to indirect, seat-of-the-pants means?There are five reasons, according to the best-selling author of REACH OUT & SELL SOMEONE, YOU CAN SELL ANYTHING BY TELEPHONE! and MONITORING, MEASURING & MANAGING CUSTOMER SERVICE.
  • 5 Ways Cold Calling Lists Are Magical!  By : Dr. Gary S. Goodman
    After cold calling all day, the best-selling author of "Reach Out & Sell Someone and You Can Sell Anything by Telephone!" reveals the 5 ways great lists can be magical!
  • 7 Cold Calling Tips to Make You Money Now  By : Tyler Wilson
    7 Cold calling tips that are guaranteed to make you money now. Put these tips into your daily activity and your results will skyrocket.
  • 7 Proven Sales Tips to Eliminate Cold Calling  By : Roger Bauer
    In a recent SMB Consulting, Inc. online survey, 84% of sales representative respondents admitted to being unprepared at least once on a sales call within the past year, and ¼ of those admitted to being unprepared 11 times or more. These results may indicate that many companies are still emphasizing cold calling as a method to gain new customers, and sales reps are feeling pressure to cut corners in order to obtain appointments and close deals. Below are seven things any sales representative can do to minimize reliance on cold calling and improve their ability to attract prospects and customers just like the top performers.
  • A Bad Call, Start to Finish  By : Art Sobczak
    The sales rep began her call to me with, “I'm ____ with _____. I'm wondering if you received the fax I sent to you yesterday?”
  • A Misguided View of Using the Telephone In Sales  By : Art Sobczak
    Face-to-face selling is the most effective way to sell because of the ability to use all of your communicative tools. But being there isn't necessary in most cases, and a waste of time in others. This is truer than outside sales reps care to admit. Outside salespeople could sell more, contact more people, and cut down on wasted time and travel money by using the phone more.
  • A Review Of Opening Statements  By : Art Sobczak
    For attendees of my Telesales Rep Colleges, and customized training programs for clients, I have a standing offer of evaluating their opening statements afterward. Here are a few submitted by the pros at Dobbs Publishing, a group of niched magazines for auto enthusiasts.
  • A Screener and Voice Mail Tactic to Avoid  By : Art Sobczak
  • A Timely "No" Beats A Mysterious "Maybe" Every Time  By : Dr. Gary S. Goodman
    Lots of people fear rejection, and of course this afflicts salespeople, too.For this reason, some sellers are afraid to close, which is directly asking for assent, and others fear calling back and following-up because they're concerned they'll seem too impatient and aggressive and this will spoil a deal that may have ripened with time.But I believe it is exceedingly helpful to drive each prospect to a commitment one way or another and the sooner the better!
  • About to Close the Big Sale on the Phone; Oh No Battery is Dead!  By : Lance Winslow
    More and more these days the top salespeople are on the road making deals and that means they're using cell phones. The problem with using a cell phone, as a salesperson is the reliability of cell phones isn't exactly what it should be and to top off matters there never seems to be enough juice left in your battery when you really need it.
  • Achieving Sales on the Telephone - Effective Outbound Calls  By : Andrew Wood
    The best way to predict who your future customers will be is to understand who your past customers have been. For instance, if by looking at your past client base you realise that the majority of your orders have come from the 18 – 30 year old bracket, then this would likely be the best people to focus your attention on.
  • Affordable Telemarketing Solutions for Small Business  By : Ira Spere
  • An Introduction To Telemarketing Lists  By : Seth Miller
    Telemarketing lists have a major role to play in making a business successful. If you are aiming at expanding your business and enhance your clientele, you have to go for some exclusive telemarketing lists.
  • Annuity Appointment Setting: Super Sales Techniques  By : Gary Le Mon
    People don't buy annuities, they have to be sold. Selling requires an appointment, and an appointment requires a game of wits and circular logic. Here at last is my surefire telephone script for setting annuity appointments without you or your prospect winding up in the insane asylum.
  • Are C-Level Executives Not Calling You Back - If Not, Then Try The Persistence Equation Voicemail  By : D.M. Arenzon
    One of the most effective ways to quickly identify with C-Level Executives is through your enduring persistence. Read this article to find out more about "The Persistence Equation Voicemail" and how you can use it to get C-Level Executives to call you back!
  • Are Mortgage Brokers Due for Seven Lean Years?  By : Dr. Gary S. Goodman
    The other day I was contacted by an ailing mortgage broker who lamented that times are tough in his industry.He feels the pain because he has plummeted from being the top performer on the sales team to the bottom. Reeling from the roller coaster ride, he's desperately looking for a quick and proven way to regain his equilibrium.He suspects the answer is to start cold calling, especially now that the torrent of inbound leads has been squeezed off to a trickle by rising interest rates and a cooling housing market.He'll get no argument from me. I firmly believe outbound prospecting by phone is everyone's salvation, especially if they have been living off the fat of the land year after year. It is the only proven sales and marketing medium that YOU CONTROL 100%
  • Are Yearly Market Research and Consumer Audits Necessary?  By : Lou Ann Diamond
    Financial patterns in your industry assist in maximizing your advertising, sales and telemarketing dollars by revealing stagnant or active patterns. If decades pass and your industry has seen no changes or new developments, then No, you don't have to do research or audits.
  • Are You Believable? Most Salespeople Aren't  By : Art Sobczak
    Ask just about anyone, and the “believability score” for salespeople as a group-unfortunately-would rank right down there with most types of advertising, the contractor who says he'll get back to you with a bid, and most politicians.
  • Are You Tele-Telling or Tele-Selling?  By : Lance Winslow
    For those who use telephone calling in their sales career or cold calling to get new customers they need to be careful because when talking on the phone you do not have the visual cues of body language from those you are talking to and you must pay very close attention to make sure you are not boring the person you are talking to or that they have stopped listening to what you are saying.
  • Be a Sales Superstar on the Phones  By : Carolyn McFann
    Tips by a proven top telesales professional with consistently superior conversion and stats. Learn how to sell like a superstar, by listening to the customer over just doing things "by the book".
  • Beware of Cold Calling Quacks: Don't Study Surgery With Those Who Flee At The Sight of Blood  By : Dr. Gary S. Goodman
    I love to read articles written by people who have never made a dime by cold calling.They seem to shout the loudest that cold calling is a waste of time.For them, it's true. But I've made my career and my fortune doing it.What is their problem?If they aren't afraid to pick up the phone, and their patter is competent, why aren't they getting results, too?"They're quacks" says Dr. Gary S. Goodman, and they don't belong in the sales training business, according to this best-selling author of such classics as REACH OUT & SELL SOMEONE and YOU CAN SELL ANYTHING BY TELEPHONE.
  • Can We Agree: It Is Better To Be Scripted Than To Be Unscripted?  By : Dr. Gary S. Goodman
    There is a threshold idea that you simply need to embrace if you are going to consider yourself to be a professional on the phone, whether you prospect, sell, set appointments, perform customer service, or collect past due accounts through this medium.You’ll perform better, get more done in less time, and reap greater rewards when you use a top-notch script than when you try to improvise from call to call, says Dr. Gary S. Goodman, top speaker, international consultant, popular radio and TV commentator, and best-selling author.
  • Close More Sales By Making Your Prospect Feel Important!  By : D.M. Arenzon
    John Dewey, a 21st century renowned philosopher, psychologist and educator said that the need to feel important is a basic law of human nature. When you are contacting your sales prospect, engaging in conversation with them and even speaking with their gatekeeper it is so important that you apply this law of human nature. This articles discusses ten practical ideas that you can use to make others feel important. And as a result of your efforts, you will find yourself closing more sales!
  • Cold Call With Your Boots On, Pilgrim!  By : Dr. Gary S. Goodman
    When I moved into management at Time-Life, one of my reps would occasionally climb on top of his desk and sell. He enjoyed the view from 10 feet in the air, and he lorded over his prospects, who felt his voice sounded extra-authoritative.I get the same "high" from selling with my cowboy boots on.At this very moment, in fact, I'm wearing my Lucchese "Mad Dogs." With them on, I'm about 6-5 or 6-6.(With ‘em off, I’m 4-4. Now those are some tall heels, partner!)
  • Cold Calling and Charting Progress  By : Lance Winslow
    If you are in sales cold calling is a great way to get sales appointments and quickly weed thru those who are interested and excited about what you are selling and those who are not interested.

    Some people believe because cold calling is a percentage game and few people actually wish to buy what you are selling. Nevertheless cold calling saves the sales person time in travel and the prospects time from not being bothered or visited by unwanted sales people.
  • Cold Calling And Voicemail Messages: The Proper Etiquette  By : Tino Buntic
    There is a proper way and a wrong way to leave voicemail messages when cold calling. I'm not an advocate of cold calling; the odds of generating any amount of significant sales leads or new business are stacked against you when cold calling.
  • Cold Calling Can Lead To Severe Depression If Your Prospecting Efforts Are Not Diversified!  By : D.M. Arenzon
    Cold calling affords you the opportunity to reach out and build relationships with prospects that you may not come into contact with on a daily basis. For this reason, cold calling should be part of your business development strategy. What would happen if do not diversify your cold calling efforts? What would happen if you focus 100% of your lead generation efforts on cold calling? I believe that by choosing this course of action you will become frustrated and your frustration will lead to depression. Upon reading this article, you will learn the importance of diversifying your lead generation efforts so that you do not experience the dark side of cold calling---this dark side being depression!
  • Cold Calling Expert Says You Have The Right To Contact ANYBODY!  By : Dr. Gary S. Goodman
    I'd like to share with you a story from the 1960's that is told around inside sales departments and among co-workers as they gather for off-work refreshments and conversation.Lyndon B. Johnson was President at the time, and being a Texan he was also a Dallas Cowboys fan, and that team was supremely successful in his era, headed to yet another Super Bowl game.The President fell ill, went to Bethesda Naval Hospital for tests and treatment, and one of his fellow Texans put two and two together.Reasoning that all Presidents have Super Bowl tickets and seeing that LBJ couldn't make it to the game because of his health, this "old boy" figured that there would be at least one unused seat at this sold-out venue that he could occupy.So, he called the White House offering regrets about LBJ's health, and then he asked for his tickets, "In light of the fact that he can't use them and I'm a loyal constituent."Sure enough, legend has it not one but two tickets arrived in this gent's mail a couple of days later.There is a crucial moral to this story that should be heard by every salesperson, manager, and cold-caller, says Dr. Gary S. Goodman, top speaker, international consultant, and best-selling author of 12 books, including the classics: REACH OUT & SELL SOMEONE and YOU CAN SELL ANYTHING BY TELEPHONE!
  • Cold Calling for Cowards - Overcome The Fear!  By : Chris Stinson
    People who are new to sales or have been in sales for quite a while are probably familiar with the fact that cold calling can be a part of everyday life. Cold calling for cowards is a harsh term because at some point for everybody who has ever had to make a cold call there has been a fear
  • Cold Calling for Lead Generation  By : Lance Winslow
    If your company sells to other companies then you will need to occasionally do some cold calling.
  • Cold Calling is a HIGH Percentage Game!  By : Dr. Gary S. Goodman
    If you go to Vegas, Atlantic City, or even Monte Carlo, it pays to find the high percentage games and to play them.Typically, Blackjack is among them, which means it returns generally more money in winnings than say, the slot machines.One of the main objections of ardent Anti-Cold Callers is that they believe cold calling is a low percentage play, that when you do it you’re phoning people with brick homes and trying to sell aluminum siding to them.If you’re doing that, you’re more than stupid.Do cold calling the right way and you will carefully select your list, having pre-qualified those that appear for vital characteristics, such as income, need, and a positive predisposition to say “Yes,” says Dr. Gary S. Goodman, pRESIDENT OF cUSTOMERSATISFACTION.COM, top speaker and consultant, and best-selling author of 12 books, including REACH OUT & SELL SOMEONE and YOU CAN SELL ANYTHING BY TELEPHONE!
  • Cold Calling Is Contagious!  By : D.M. Arenzon
  • Cold Calling is Like Shaving- If You Don't Do it Every Day- You're a Bum!  By : Dr. Gary S. Goodman
    When I was selling and then managing salespeople at Time-Life, we found inspiration by calling a recorded line that had a daily message from the telephone sales guru, Jack Schwartz. Jack was a successful life insurance salesman before launching his telephone training business, and he used every provocative line he could conjure. One of the most memorable was: "Selling is like shaving, if you don't do it every day, you're a bum!" I used to laugh at this one because my face hosted a full beard at the time.But I got his drift.I'd like to make the same point about cold calling.
  • Cold Calling Is Like Trying To Find A Needle In A Haystack  By : Tino Buntic
    Cold calling why bother?
  • Cold Calling Methods to Radically Increase Sales  By : Micah Soelberg
    Some of the most effective cold calling methods are not what you expect. You need to revolutionize your methods if you want to stay ahead of the pack.
  • Cold Calling Pro Says Don't Ask Questions Too Soon!  By : Dr. Gary S. Goodman
    The best-selling author of REACH OUT & SELL SOMEONE and YOU CAN SELL ANYTHING BY TELEPHONE! says we can overdo the amount of participation we require on the part of buyers and create more problems than we solve. Specifically, we should avoid asking too many questions up-front, particularly during cold calls, this international cold calling pro explains.
  • Cold Calling Pro Suggests Asking: "Hello, Bill?"  By : Dr. Gary S. Goodman
    I used to compare cold calling to ice fishing, but then I learned a little about ice fishing, and it isn't that tough.But there is one similarity: To get a positive result, you need to break the ice.Prospects who come to the line and who don't recognize your voice or your name can be very frosty and forbidding and it is our job to warm them up, and fast.Here's a great tip for getting the job done, according to Dr. Gary S. Goodman, top speaker and trainer, international consultant, and best-selling author of 12 books, including the popular classics: REACH OUT & SELL SOMEONE and YOU CAN SELL ANYTHING BY TELEPHONE!
  • Cold Calling Script Death - How to Generate Sales Leads with Ease  By : Micah Soelberg
    What is the current status of cold calling scripts and what does it mean to you? How to generate sales leads without the cold calling scripts.
  • Cold Calling Scripts Are A Waste Of Time  By : Tino Buntic
    Let's say that you were a business owner or executive manager at a company and you get a phone call that went like this:

    Good morning Mr. Decision Maker, this is Cold Caller from XYZ Corporation. The reason I'm calling you this morning specifically is so that I can stop by and tell you about our new product that will cut expenses for your company. I’m sure that you, like your competition, are interested in cutting expenses.
  • Cold Calling Scripts are Worthless-You Need Marketing  By : Micah Soelberg
    Cold calling scripts are a waste of your time. You need to find a marketing system that works!
  • Cold Calling Strategies For Beginners  By : Eartha Haines
    Cold calling is not an enjoyable task. Most people dislike having to call up new prospects because you never know how the person on the other end will react. Rejection is a hard thing to take. There are ways to make your cold calling tasks easier and a little more effective.
  • Cold Calling Supplement - How to Generate Sales Leads  By : Micah Soelberg
    Generating leads by cold calling can be a tough process. This article goes into the various alternative methods to generating leads without having to pick up the phone to bug strangers.
  • Cold Calling Supplement – More Tips on How to Generate Sales Leads  By : Micah Soelberg
    If you are doing nothing more than cold calling to generate sales leads than you are handicapping yourself. Using a couple extra methods will help you supplement your cold calling to bring in more leads and even eliminate cold calling altogether.
  • Cold Calling Techniques That Really Work - Marketing Solutions for Sales Leads  By : Micah Soelberg
    Learn how to make your sales manager think you have learned how to hypnotize people over the phone!
  • Cold Calling The Amazingly Simple Secret for Successful Cold Calls to Company Presidents  By : Leslie Buterin
    In this business environment with collapsed organizational structures, the elimination of middle management, and the increased workload for executive assistants—it’s even more challenging to break through to the inner-circle of decision-makers.
  • Cold Calling Tips - Top Tips To Increase Sales  By : Micah Soelberg
    Cold calling tips to cut through any objection in seconds!? The truth about cold calling tips and the art of cold calling. What you should and should not be focusing on to increase your income and sales.
  • Cold Calling: How To Put An End To Voice Mail Jail  By : Leslie Buterin
    Use these tips to circumvent voice mail, be relentless in your pursuit for a human, and get ready to smile as you make personal contact with a real, live, person who wants to do business with you!
  • Cold Calls plus Great Graphics = Better Results!  By : Dr. Gary S. Goodman
    Most folks you're going to communicate with in America, and perhaps in the Western civilizations, are VISUALLY ORIENTED."Seeing is believing," is their motto.They are more open to being approached by email than by phone.To compensate, you need to invest in spiffing up your email follow-up communications, according to this best-sellling author of Reach Out & Sell Someone and You can Sell Anything by Telephone
  • Cold Calls That Work While You're Sleeping  By : Micah Soelberg
    Using leverage in sales will dramatically increase your revenue and free up your time. Learn how to use leverage and you will soon be the top salesperson in your office.
  • Congratulations Cold Caller, You Walked into a Gold Mine!  By : Dr. Gary S. Goodman
    Yesterday I was having an animated, robust conversation with a potential strategic partner who said, after we exchanged ideas and got to know each other:"Congratulations, you walked into a gold mine!"She went on to say that there are tremendous opportunities to get a lot done together, and by simply having made a cold call to the top person, her boss, and by meeting with her, the strong number two in the organization, I launched one heck of a rewarding venture.It is THIS RESPONSE that makes cold calling so exciting and worthwhile. Literally, you never know what kind of opportunity you’re going to inaugurate with a simple phone contact, according to the best-selling author of REACH OUT & SELL SOMEONE and YOU CAN SELL ANYTHING BY TELEPHONE!
  • Customer Telephone Inquiries and Sales  By : Lance Winslow
    Incoming telemarketing sales are very important to every business and each and every phone call that comes in is a potential customer. Customers will often call to ask questions and or compare prices. It is essential to treat these customers with respect and answer questions fully to their satisfaction.
  • Do Not Dismiss Telephone Sales Potential  By : Lance Winslow
  • Do Not Fear Cold Calling  By : Lance Winslow
    Many salespeople are afraid of cold calling and they try to avoid it like the plague. However, a good salesperson knows that if they do not make those cold calls they will have fewer sales interviews and meetings with the proper decision-makers and therefore close less sales.
  • Do Not Try to Impress Those Around You When Selling on the Phone  By : Lance Winslow
    Have you noticed that often you might be sitting in a public place such as a coffee shop and someone else is on the phone and they are trying to use big words to impress everyone around them that is listening to them? Have you ever been on the phone with someone else and noticed that their conversation does not really relate to the subject at hand?
  • Do You See Opportunity When Your Competition Goes Under  By : D.M. Arenzon
    While it's an unfortunate situation when a company goes under, the opportunity for you to capitalize on your competitor's misfortunes could prove to be a steady source of additional income. This article discusses two practical and low-cost ways to capitalize on your competitor's misfortunes. One of these ways is through their old telephone number and the other is through their expired company website.
  • Don't Insult Me With Trial Closing Questions And Sales Closes  By : Tino Buntic
    Today I received a cold call from a telemarketer to sell me a newspaper subscription. I found his sales script quite amusing. Here's how it went:
  • Don't Settle for Vague Answers  By : Art Sobczak
    When people speak in terms of specifics, things happen. If prospects and customers aren't asked for a definite decision or course of action, it's easy for them to shelve the issue.
  • Effective Cold Calling Techniques – How to Supplement Cold Calling  By : Micah Soelberg
    Effective cold calling techniques are often seen as tips on how to be better on the phone. But have you ever thought of effective ways to cold call without having to pick up the phone? Read this article now to find out how it's possible.
  • Feel My Pain  By : Ray MacNeil
    People are 10 times more likely to take an action to eliminate a pain. If we know that to be true then why are we not as sales people helping our clients identify their pains in our first meeting(s)? If we don't know their top 5 pains then how can you provide the correct solution to their pain? The answer is - we can't.
  • Five Tips for Making the Phone your Semi-Automated Income Generator  By : Kelly Araneda
  • Five Ways Cold Calling Beats Competing Methods  By : Dr. Gary S. Goodman
    You've probably been a little confused by the ads and articles that say opposing things.Some tout cold calling as a great tool, while others claim it is a waste, passe, and too difficult.As I’ve pointed out in my best-selling books, REACH OUT & SELL SOMEONE and YOU CAN SELL ANYTHING BY TELEPHONE, it is a phenomenal way to get business, providing you do it well.There are at least five ways that it beats the pants off of alternative sales techniques.
  • Free Resources To Turn Data Into Dollars  By : Ron LaVine
    Finding new business can be a snap, if you know where to look and what to do with the information you find. Using the telephone along with publicly available information, you can turn data into dollars.Understanding the importance of the "fact finding step" in the sales cycle, is key to making more sales. We need information resources to enable us to determine who is responsible for decision making, where an account is now, where they want to be and how they plan to get there.
  • From Insult To Sale!  By : D.M. Arenzon
    I've made over 80,000 cold calls over the years and thought I'd share with you a funny story about an experience that I had over the telephone. While the story is a bit humorous, the point of this story is to demonstrate that sometimes you need to have a good sense of humor to make the sale!
  • FTC Do Not Call Registry And Cold Calling - The Facts  By : Tino Buntic
    If you are a telemarketer and cold call consumers to solicit their business, there is information that you must know about the Federal Trade Commission
  • Fundemental Success In Teleselling  By : Rich Lucas
    Telesales is more difficult than regular sales, what attitudes can we apply to succeed?
  • Gee - I Can't Wait to Cold Call!  By : Dr. Gary S. Goodman
    The best-selling author of 12 books, including such classics as REACH OUT & SELL SOMEONE and YOU CAN SELL ANYTHING BY TELEPHONE! still loves to cold call. In this article he tells you why.
  • Get Blogging To Get Sales (Part 1)  By : Claudine Waskowycz
    A professional-looking online presence is crucial for salespeople, including cold calling telemarketing salespeople, who want to build their businesses by improving lead generation and booking more appointments. Over the next few months I will be sharing with you new, different, easy, and exciting ways to win more clients and make more sales. I will be taking you "out of the box" and putting you in the real world of creative marketing to win fresh new business and get appointments.
  • Get Wet, Get Numb, and Get That Sale!  By : Dr. Gary S. Goodman
    Yesterday, I put my toe into the swimming pool for the first time this season, and as expected, it met with a very chilly reception.I waded deeper, generously sprinkling myself with the icy water.Then I got numb, and it was at that point that I really started to enjoy myself!Call this immersion, "Getting in touch with my inner Swede," if you like. But I see it as the necessary ritual to starting your sales day, whether it is face to face or on the phone.
  • Getting Return Phone Calls from Cold Calling  By : Lance Winslow
    How can you get return phone calls from cold calling? Well it is not as difficult as you might think if you are very careful to leave a brief explanation of your products or service on the their voice mail and do it in such a way which is professional, to the point, and upbeat. Enthusiasm will help a lot and so will key words and phrases about how you wish to help them by offering your product or service.
  • Have A Good Day Today and A Better One Tomorrow!  By : Dr. Gary S. Goodman
    There used to be a recorded phone line we could call when I was selling for Time-Life Books that would give us a quick injection of motivation. It was sponsored by Jack Schwartz, a former insurance agent who became one of telephone selling’s first authors and consultants.There's a lot to be learned by looking at the out-of-print books of long-gone phone pro's, says Dr. Gary S. Goodman, top speaker and consultant, radio and TV commentator, and best-selling author of 12 books, including such classics as: REACH OUT & SELL SOMEONE and YOU CAN SELL ANYTHING BY TELEPHONE!
  • How a Down and Out Sales Crew Rose from Ashes to Win at Sales  By : Timothy L. Drobnick Sr.
    This story is completely true. It is not a fantasy. It will tell you how what seems to be magic can be used to create phenomenal sales.
  • How Effective Are You on the Telephone? Important Telecommunications Tips  By : Chris King
    I have recently received several questions that relate to telecommunications.
  • How Many Times And How Often Do You Contact Your Sales Prospect?  By : D.M. Arenzon
    If you are contacting your sales prospect only a few times and then giving up you may want to rethink your prospecting strategy. According to statistics provided by the National Sales Executive Association, 80% of sales are made on the 5th-12th contact. This article discusses the importance of contacting your sales prospect more than just one or two times. Furthermore, you will also be introduced to four "Frequency Programs" that detail suggestions on how often you may want to contact your prospects.
  • How Much Pre-Call Research Is Too Much  By : Ron LaVine
    There has been a great deal of questions in my workshops lately about how to use email in conjunction with leads coming off the Internet. How do you know if you have research before following up? How can you use email as an effective tool to create specific follow-up action steps? With that in mind, here is an example of an email I received from a company we'll call " WeKnowItAll Company".
  • How NLP Can Help You in Sales  By : Claudine Waskowycz
    Who do you prefer to buy from? The over eager salesperson who talks at you a hundred miles an hour or the person who takes the time to discover your needs and then helps you find the best fit for you? Which one would you choose?When you apply NLP in selling you have a high chance of increasing your customer satisfaction rating and your repeat business. As well as increasing sales it enables you to ensure that your products or services are a good match with your customers needs.
  • How To Avoid Sounding Like Just Another Sales Rep  By : Ron LaVine
    I once called on a large Telecomm seeking to find out if there was a need for a certain type of software. As I sought this information, one of the first individuals I encountered immediately asked, "What are you selling?"I replied, very simply. I'm not selling anything since I don't even know if there is a need to sell something. Now maybe you can help me. We went round and round a few times until she finally understood what I was saying and transferred me to the individual I was seeking to speak with.
  • How to Handle Incoming Leads  By : Mr. Inside Sales
    I get many requests each week from readers who want to know how they should deal with incoming “warm” leads. “These leads are more qualified because they are calling in," I hear over and over. But we all know this isn't necessarily true is it?
  • How To Make Money While Placing Your Callers On Hold  By : Garrett Todd
    Can you actually make money while placing your callers on hold? Yes, you can! If you use the right tools. This article will explain how.
  • How To Make That First Call of The Day a Success  By : Dr. Gary S. Goodman
    The first call of the day seems to be the toughest, but it can be one of your best, says Dr. Gary S. Goodman, President of Customersatisfaction.com, top speaker, telephone pro, and best-selling author.
  • How to Prepare for Cold Calls When Resistance is Likely  By : Art Sobczak
    Many sales reps look at ads, direct mailing pieces, catalogs, the Internet, anywhere there's advertising as sources of prospects.
  • How To Put The Spring Thaw in Cold Calling  By : Ray MacNeil
    Very often I hear from new business and franchise owners that the idea of "Cold Calling" is intimidating. The idea of picking up the 50 pound weighted phone and calling someone, a business, out of the blue and trying to sell them is a major challenge.
  • How To Use The Telephone Instead Of Waiting For Your Doorbell To Ring  By : Jim Meisenheimer
    Here are some "Telephone Tips" from Art Sobczak, a guy who knows more about the telephone than anyone else I know.`
  • Hurricanes and Business Telephone Sales  By : Lance Winslow
    During the 2005 Atlantic tropical hurricane season we saw many areas, which were struck by large category hurricanes and the power was out for weeks on end, gasoline supplies were short and for the most part non-existence.
  • I Hate Cold Calling, But, Will It Really Help My Small Business?  By : Brandt Stohr
    Quickly determine if cold calling is right for your small business. No one like to do cold calling, however; is it a waste of time or is it possibly a great investment of time for your small business?
  • I Wrote the Book on Cold Calling!  By : Dr. Gary S. Goodman
    "Despite the rise of the phone factory, or as it is better known, the call center or contact center, I have never found anyone with my gifts. Specifically, nobody has cracked the code of persuading folks to buy by phone as I have," says the best-selling author of 12 books, including such classics as REACH OUT & SELL SOMEONE and YOU CAN SELL ANYTHING BY TELEPHONE!
  • I'm Cold Calling Right Now-Are You?  By : Dr. Gary S. Goodman
    There's quite a debate raging between article writers that are claiming their cold calling tips work best and others that contend cold calling is a waste of time.Who's right?Neither.How come?They're so busy stroking their keyboards that they don't have time to actually do what they're claiming to do.
  • Improving Your Telemarketing Skills  By : H. Whitelock
    Are you a telemarketer who gets frustrated because you are not achieving your goals? Telemarketing is very challenging and involves constant rejection. A word of caution: Do not take rejection personally. Having good telemarketing skills is essential to being a good telemarketer.When calling prospects you need to have a positive attitude. If you are enthusiastic and confident on the telephone then it will come across in your voice
  • Incoming Telemarketing Sales and Upgrades  By : Lance Winslow
    Every incoming call to your business is a potential sale and you should consider each and every phone call, which does come into your company as a potential future customer and an incoming telemarketing sales call. You should also train your staff to ask questions of the customer and find out what it is they really want and figure out how your company can best supply them with their needs and desires.
  • Incoming Telephone Referrals and Customer Conversions  By : Lance Winslow
    About the best incoming phone call a small-business person can get is one, which comes from referral from a happy customer. This means that the person on the phone is friends with or has an acquaintance with someone who already does business with that small company. And if the person they are doing business with was not happy they would've gave a terrible review instead of a wonderful review which prompted the new potential customer to call the first place.
  • Increase Your Callback Rate By Leaving Better Voicemail Messages  By : Miller Heiman
    You can dramatically increase your call back rate by adjusting your message to your client's perspective instead of yours. The person you are calling is as busy as you are, so messages longer than 20 seconds will start to decrease your chance of a call back right off the bat; and talking too much about yourself and your company won't help either. Being concise is key. Find out what information can be added to create a compelling voicemail that gets you a call back.
  • Inside Sales Tips - A Great Qualifying Call  By : Mike Brooks
    Inside Sales Tip reveals how to make a great qualifying call. What questions to ask, why they are important, and how to generate a qualified lead.
  • Inside Sales Tips - Double Your Sales in 90 Days!  By : Mike Brooks
    Inside Sales Tip shows you one simple technique that can double your sales in 90 days. Recording and listening to your calls is the single most important thing you can do now to double your sales.
  • Inside Sales Tips - How to Use Assumptive Questions  By : Mike Brooks
    This Inside Sales Tip shows you how to use the most effective type of question in sales - the assumptive question. This one technique can help you close more sales and uncover hidden objections.
  • Inside Sales Tips - Increase Your Sales Instantly Using These 3 Techniques  By : Mike Brooks
    Inside Sales Tips reveals 3 techniques you can begin using today to instantly increase your sales selling over the phone. Try them and watch your sales soar!
  • Inside Sales Tips - Listening Skills - How to Listen Like a Detective  By : Mike Brooks
    Inside Sales Tips reveal how to listen to your prospect. The importance of listening and how to qualify and close sales better as a result of listening.
  • Inside Sales Tips - Overcoming Initial Objections  By : Mike Brooks
    Inside Sales Tip shows you how to overcome initial objections using these proven techniques. Learn how to cold call and qualify successfully using these proven skills.

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