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Ange Teo's Articles in Workplace and Communication

  • Barriers to Intercultural Communication
    Today's competitive global economy results in frequent cross-border movements of staff that results in a growing diversity at the workplace. As the inevitable happens between cultures, breakdowns in communication are a common occurrence. That is certainly costly to the multinational enterprise in terms of workplace relations, returns and revenues, and customer relationship. Not to mention, the firm’s competitive advantage.
  • Cultural Intelligence: Why Is It Crucial In Today's Globalized Economy?
    Cultural Intelligence or CQ is a new domain of intelligence that is increasingly relevant to today's global economy. As diversity is here to stay - brought about by opportunities of global expansion and presence - traits like Intelligence Quotient [IQ] and Emotional Quotient [EQ] are no longer suffice.
  • Think Local, Act Global
    Organizations with subsidiaries around the globe know the pitfalls of not observing appropriate behaviour when dealing with the locals of their various markets. Losing their market share without implementing effective measures is one of the unfortunate consequences. Moreover, it is a common fallacy to presume that all Asians share exact same mentality, practices and religion because they all look the same.
  • Intercultural Conflict in the Workplace: every Organization's Nightmare
    Conflict is a clash of values that is a common occurrence in the workplace. Add ethnic, geographic and lingual diversities to the conflict, and it will become the stuff of every organization's nightmare. Not to mention, the International Assignee's too. More and more executives are expected to work internationally, hence business and social contacts between people of various nationalities increased.
  • Intercultural Stereotyping: We Are All Guilty Of It!
    Defined as "beliefs about the characteristics, attributes, and behaviours of members of certain groups", stereotyping is a process that we engage in at one time or other towards a group of people who do not conform to our way of life. We hold their "weird" practices and wholly different ideals, for instance, as reasons to justify our ugly and intolerant attitudes.
  • Mastering Singaporean Business Etiquette: 7 Tips
    To the first-time International Assignee to Singapore – or Asia for that matter – the mere thought of experiencing a wholly different culture is daunting enough. In addition to putting in his best work performance so as to make his expatriation experience worthwhile. Hence, this article to enlighten Expatriates heading to Singapore.
  • Communicating with Singaporeans: Understanding 6 Key Aspects
    To the first-time visitor, Singapore is a thoroughly Asian country with Western trappings. Not to mention, an English-speaking populace that may cause some discomfort and confusion: apart from Asians speaking English with one another, one has to contend with the varied Singaporean accents – according to the individual's ethnicity.

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