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Claude Whitacre's Articles in Customer-Service

  • Stop Cancellations, Returns and Buyer's Remorse
    How would you like to never have to worry about refunds again? I'm not talking about the refund where someone buys the wrong $5 widget. I'm talking about the High End Sale that took you an hour (or two) to complete. I mean the sale that made your day.
  • Real Customer Service
    How can you be of the most service? Letting your customer know about any changes in the product they bought. That means repeated mailings to let the customer know that there is something new for them at your store.

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