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Ed Bagley's Articles in Business

  • USPS: It Reminds You of the Army, and its Call to "Hurry Up and Wait"
    Why aren't those postal lines moving faster? If you thought it was because the front counter people at your post office are slow and inefficient, think again. Usually in the battle between men and machines, it is the man that slows down the machine; in the case of the USPS front counter processing software, it is the machine that is slowing down the man, not to mention annoying customers and aggravating postal employees.

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