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Jack Steele's Articles

  • Building A Top - Level Balanced Scorecard
    ActiveStrategy details the foundation of a strategy map that is used to build an organization’s balanced scorecard.
  • An Introduction To The Balanced Scorecard Management Framework
    In the late 1980s, vast numbers of companies were rapidly adopting Total Quality Management (TQM) principles, yet many of these organizations found themselves struggling to tie TQM to their bottom-line results, because TQM efforts tended to focus on isolated improvement projects that too often were not directly linked to strategic goals.

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