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John Patrick Dolan's Articles in Negotiation

  • Practice-Timing-And Discipline-The Essentials For Success
    How to get to Carnegie Hall? Practice Practice Practice!What is the most important thing about comedy? Timing!Using tactics in negotiation to optimize results requires practice and timing.
  • Negotiating With Style
    "The Platinum Rule"We all know the golden rule-Do unto others as you would have them do unto you. Dr. Tony Alessandra in his new book, The Platinum Rule (1996 Warner Books) says there is a better way-Do unto others as they want to be done unto".
  • An Oral Contract Isn't Worth The Paper It's Written On
    Friends and colleagues ask me all the time, "John, what kinds of things should I include in my written contract for a car? For a new home purchase? In a business transaction?"I have always found it helpful to use a checklist as a reminder of potential issues that should be considered.
  • Dealing With Difficult Negotiators
    Outrageous BehaviorScreaming, yelling, ranting, raving, cursing, throwing items across the table, hanging up the phone in your ear - Many of us have difficulty with negotiators who do these things.These outrageous behaviors can shake us up, intimidate, scare, or upset us.
  • Warm Nuts And A Moist Towelette-How To Negotiate Your Way Down The Road
    My wife, Irene and I dreaded a trip in coach.We had obtained two frequent flyer program tickets on American Airlines departing from Orange County heading to Dallas, Texas.While riding in Coach is not as difficult as traveling in the rowing section of a slave galley it's close.What to do?
  • The Gender Blenders—How Successful Men and Women Mix-It-Up in Negotiation
    Men and women have been talking to each other, past each other and at each other ever since Adam became separated from his rib and the first gender gap was opened.
  • Let's Just Split it Down the Middle
    Everybody's Heard of It - If there's one thing we all know about negotiation it's the "Split it down the middle" (SIDTM) technique. You're very close on the purchase of your first car (in my case, a 1956 Thunderbird in 1966), the difference between what the seller is asking [$850 for the T-bird] and what the buyer is offering [$750 is what I'd offered], and so one party offers and the other party accepts an inducement to "split it down the middle."
  • How to Get Back on Track When a Negotiation Stalls
    Every salesperson and businessperson has had the experience of being close to closing a deal with a cooperative prospect, when suddenly all progress grinds to a halt. Any number of factors for the roadblock may be to blame. Maybe discussions hit a snag due to a miscommunication or a lack of understanding. Maybe one party allows their emotions to get involved in the negotiation process. Or maybe one of the parties has been dishonest about what they can and cannot deliver.
  • How to Overcome the Top Ten Negotiating Tactics
    Everyone uses negotiation tactics to get what they want, whether they’re haggling over the price of an item in a garage sale or discussing potential salary with a future employer. Most of the time, when you enter a negotiating situation you can expect the other party to use certain maneuvers to tip the scales in their favor. For example, you can expect a potential employer to offer you less money than they are actually willing to pay to give themselves negotiating room. And a buyer will usually act surprised at your stated price, no matter how reasonable it may be, to pressure you into lowering it.
  • How to Avoid Being Manipulated During Negotiations
    In the sales profession, not everyone you interact with will be an ethical negotiator. And a difference in standards can potentially cause serious problems in the negotiation process. Some people enter negotiations with no interest in forging mutually beneficial agreements. These types are only interested in getting what’s good for them, and they don’t mind abusing other people in the process; they play hard ball. So if someone won’t meet you on your level, you need defense tactics that will keep you from getting steamrolled.
  • Simplify Negotiations with the Six Rules of Effective Communication
    To negotiate effectively, you must be able to communicate effectively. Unfortunately, most salespeople and businesspeople don’t realize the importance of solid communication skills to the negotiation process. As a result, they lose sales or don’t get the best possible deal.
  • Discover Exactly What Your Sales Prospect Wants in the Negotiation Process
    Negotiation in sales can be a tricky process when salespeople don’t know the true needs of their prospects. But the most successful sales and business professionals know how to ask questions that determine what their prospective clients really want. They use questions to open up communications and encourage prospects to share information.
  • How to Prepare for Any Negotiation Session
    If you think successful salespeople "wing it" when it comes to negotiation, think again. In truth, they prepare for every negotiation with the same rigor as a student preparing for an upcoming exam. Smart salespeople realize effective negotiation depends on preparation. They take time to think through their own position and that of their counterpart so they can ultimately handle anything that may arise during the bargaining process.
  • Five Strategies to Negotiate Any Sale
    The sales negotiation process can seem like a miserable chore when the parties involved resort to underhanded tactics and sneaky methods to get what they want. But one of the most important aspects of effective negotiation is that everyone leaves satisfied, not feeling like they’ve been swindled out of a good deal. To prevent this cheated feeling, you need to follow a strategy for your negotiations.
  • Overcome the Myths of Negotiation
    Wouldn’t it be great if every client agreed to all the terms of a sale, no questions asked and no negotiation required? Although most people answer "yes" to this question, any salesperson knows that negotiating a sale is never that easy. And while negotiation is one of the most commonly practiced functions of communication, it is often the least understood.

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