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Laurie McIntosh's Articles in Workplace and Communication

  • Email Etiquette - Business Writing Made Easy
    Exasperating Email:
    How to Send and Not Offend

    Okay, is there anyone reading this who doesn’t know by now that typing email messages in all capital letters borders on criminal behavior? You do take the time to use the grammar and spell checker on your tool bar, don’t you? Emoticons and smiley faces are fine for family and friends, but you surely aren’t using them in business-related writing.
  • Business Writing Training - Avoiding Common Errors in English (The Sound of Stupid)
    “Hello, Darkness, my old friend. I’ve come to talk to you again . . . .” Come on. Admit it. You’ve sung along, but have you ever really thought about the title and lyrics of this well-known tune? Who is this speaker? What’s so friendly about the darkness? Let’s see: here’s a guy, in the dark, talking to an abstract noun while standing under a street light on a city sidewalk. Imaginative? Uh-huh. Poetic? Maybe. Psychotic? Youbetcha! Did anyone notice that “friend” and “again” don’t even rhyme?

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