- Unified conference software: audio-video-WEBconference, for Intranet
WEBconference services over the Internet are more and more used mainly since their pricing mode switched from per minute per participant to fixed price per month, for unlimited use. In spite of that, its use has been restricted for security reasons but also due to enterprise culture which valorizes the use of internal resources instead of external service renting. - Best Practices for eLearning
Let's say it, training for new employees is usually done "on the go", while their performance takes its time to show. Moreover, 80% of the accumulated knowledge of an enterprise is in the mind of its personnel and this knowledge leaves when the employee does. Consequently, the knowledge management and the sharing of the best practices are the major concerns of the continuing training and the coaching. This is the real challenge of the learning process in which participation is key. - Best Practices for eMeeting
The technology analysts agree that the eMeeting is the WEBconference application that must experience the strongest growth in the following years. The challenge is clear: hold long distance meetings wherever you are anytime, with colleagues, employees, partners and even with clients and prospects. Use to accelerate the decision making process, improve collaboration or simply to inform and consult, the advantages are there. In fact, it is to obtain a better synergy. - Best Practices for eService
The quality of the service is an essential condition to guarantee the clientele's satisfaction, deserve their loyalty and get references. This concerns the employees along with the partners of the distribution network. The service might be offered directly by an agent from the assistance center (Help Desk) or in free-service accessible 24 hours a day. - WEBconference applications for sales
The traveling time lost in getting to a prospect is expensive and not necessarily justified due to various reasons, such as when the prospect is insufficiently qualified or when the prospect's role in the acquisitions process is not clear. - WEBconference applications for management
It has been observed that it is becoming increasingly difficult to conciliate the agendas of the people managing the company in order to schedule the statutory meetings in conjunction with the workshops of the ongoing projects. - WEBconference reduces global warming
By eliminating back-and-forth travel to meetings, WEBconferences reduce the gas emissions that produce the greenhouse effect that in turn causes global warming. They also reduce many of the inconveniences of traveling: driving-related stress, speeding, being late, wait times, and the overall loss of time and money. - Best Practices for eCRM
The Customer Relationship Management is first of all and before anything else, a business strategy technologically supported and not the other war around. It consists on identifying the value of the clients, to keep them, develop them and get new ones. In this perspective, the prospecting of acquiring new clients begins with WEBinar while sales in itself, especially the presentation to prospects, is done in eSales. - Best Practices For eSales
The eSales is applicable to several stages of the sales process: in prospecting while in a WEBinar, in the occasion of a presentation, preparing a submission, the review of a proposition, the negotiation of a contract and lastly for the coordination of a project and the client's satisfaction follow up. In the last case, we refer to is correct to call eMeeting. It is also a wonderful tool for commercial training for new representatives and partners in eLearning. - Best Practices For Webinar
The WEBinar is without any doubt the best known WEBconference application. Is an additional weapon for the marketing arsenal. Its objective is to identify suspects, people whom identify themselves and show an interest. Is left to qualify them to know if they are interesting for your company. The WEBinar is placed in the crossroad between marketing and sales. - WEBconference Applications For Personnel
Integration of new employees is a difficulty faced by many companies. The new additions are left to fend for themselves, hoping to learn directly in the arena. - Webconference Applications For Finance
The image of the title "CFO" (Chief Finance Officer) no longer corresponds to that of a severe auditor who authorizes minimal expense, and who is always waiting for revenues, behind closed doors. - Webconference Applications For Service
In many ways, the requests for technical assistance are symptomatic of the deficiencies in the users' training or the quality of the documentation they were given. - Webconference Applications For Sales
The traveling time lost in getting to a prospect is expensive and not necessarily justified due to various reasons, such as when the prospect is insufficiently qualified or when the prospect's role in the acquisitions process is not clear. - Webconference Applications For Marketing
Communications for marketing should play an essential role not only from a promotional point of view but also from the point of view of the generation of qualified prospects for their sales team. - WEBconference Applications For Management
It has been observed that it is becoming increasingly difficult to conciliate the agendas of the people managing the company in order to schedule the statutory meetings in conjunction with the workshops of the ongoing projects.
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