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Mike Yates's Articles
Entrepreneurialism (3)
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Going The Extra Mile With your Clients
Also known as the ‘wow' factor and ‘under promising and over delivering' on your customer service. Ok, so think back to a time when you purchased a product and came away feeling that you completely enjoyed the experience and would recommend their service to all of your associates and friends.
He Who Hesitates Waits and Waits and Waits and Waits
As a business growth specialist, speaker, trainer and author I work with a multitude of business owners and show them how to grow their businesses. The effects can often be dramatic in terms of results. One of the crucial areas in any business is 'Having the right Attitude'. In this article I cover one of the top areas that stops people from people being successful in business
How to Create Your Dream Team
As a business growth specialist, speaker, trainer and author I work with a multitude of business owners and show them how to grow their businesses. The effects can often be dramatic in terms of results. One of the crucial areas in any business is 'team' and especially team leadership. In this article I cover one of the prime issues for many business owners namely: creating a well motivated team
How to Handle Sales Objections
As a business growth specialist, speaker, trainer and author I work with a multitude of business owners and show them how to grow their business. The effects can often be dramatic in terms of results. One of the crucial areas in any business is 'sales'. In this article I cover one of the prime fears of many people in business namely: sales objections!
How to Improve Your Business Presentation Skills - Part1
As a business growth specialist, speaker, trainer and author I work with a multitude of business owners and show them how to grow their businesses. The effects can often be dramatic in terms of results. One of the crucial areas in any business is your business 'presentation'. In this article I cover one of the prime fears of many people in business namely: presenting ourselves in front of others!
How Well Do You Know Your Clients?
Many people new to business often make the classic mistake of creating a product or service out of their personal passion (or talent) then try to sell their product or service into the marketplaceThe danger then is to fall into the trap of working harder and harder (longer and longer hours) whilst also finding fault withFocus your thoughts on becoming a hyper-critical thinker. Allow time out every day to ask yourself what you are doing
Price Perception - How to Focus on Value Not on Price
As a business growth specialist, speaker, trainer and author I work with a multitude of business owners and show them how to grow their businesses. The effects can often be dramatic in terms of results. One of the crucial areas in any business is 'sales'. In this article I cover one of the prime fears of many sales people in business namely: price!
The 80/20 Rule In Business
Although it has been talked about again and again in business circles, the 80/20 rule never ceases to amaze me. You may be amazed too. If you're not up to speed on the 80/20 Rule yet, read on.
To MBA, or not to MBA - Is that the Question
Let’s consider the qualifications that you need to be a lifetime member of the 'University of Life': Bring your ideas to life and provide forward-oriented goals and objectives for yourself and your team. Be aware of threats but focus on opportunity. Regularly look for signs of threat (either from inside or
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