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Pam Stokes's Articles in Workplace and Communication

  • Mehrabian's Rule and Giving Feedback
    In my last article I talked about the way communication is split into three sections, the words, the way they're said, and body language, and quoted Professor Albert Mehrabian's figures and findings.
  • Communication - Body Language - 5 Top Tips
    You'd think that talking to people face to face would be by far the easiest way to communicate, wouldn't you, and that can be true. But did you know that according to Professor Albert Mehrabian only 7% of the actual words we speak make up the communication, with 38% being the way we say what we say, and a massive 55% body language.

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