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What Did You Say?
How we communicate to our customers and clients can directly influence our success or failure in business. When consumers hear slang or improperly structured sentences, they may subconsciously discount our credibility as a business owner and make their purchase elsewhere. Structuring sentences and using words correctly can be very influential in this area and it should not be taken for granted.
Capitalism is Not a Dirty Word
Exxon reported profits in excess of $39 Billion Dollars in 2006. Is it wrong for a company to make that much money?
Are You Choosing to Fail
We must always focus on doing the difficult things if we want to improve. Taking no action will result in failure.
Turn Customers into Clients and Prosper
Customers and clients are not the same. Being able to turn your customers into clients will make the difference between continually chasing new business or earning more and chasing less.
Taking it to the Bank
Many times a business owner will procrastinate doing what it takes to realize their dreams. But dreaming dreams will not get them there. They must take action.
Simple Idea to Free Up Time
Time management is a problem for busy leaders. Here is a simple concept that will help managers in this area.
Loyal Customers Will Persevere
Businesses need to embrace change as a way of life. Customers may resist the change, but your loyal customers will understand the negative impact associated with not changing.
Road Signs To Success
Increasing your sales reveneus may be as simple as looking for the signs others miss.
The Process of Processes
Processes keep you from having to spend time making decisions about things that come up routinely. It also insures that when something goes wrong, your company is in a position to identify and correct it quickly and that the right choices are being made with or without you being there.
Good Goodwill
Before you can position your comapny for sale you must first be sure that the value of the business is in the business and not in the business owner.
Basic Training for Your Customers
If you want to stay healthy as a business, it is necessary to provide some basic training to your customers on how they should do business with you.
S.W.O.T. Your Competition
SWOT Analysis is a technique business owners can use to evaluate areas within their operation that can be leveraged for competitive gain or focused upon to improve the business.
Seeing is Believing
Although there are many factors that can cause a company to be successful or not, one common characteristic that distinguishes the good from the bad is the owner's vision for the company.
Where Have All the Leaders Gone
In many businesses these days there is an obvious lack of leadership. Decisions are being made by committee so as to spread or limit liability for poor decisions. This is not leadership.
Rules are Not Made to be Broken
The way people act in business situations is nothing more than a reflection of how they act in their normal lives. When we see poor decisions being made at the top, we have to understand that these decisions are a reflection of how they act in normal situations.
Small Business Ethics
It is not surprising that many business leaders make unethical desicions. Ethical behavior is part of our moral character and as such will drive all of our decision making processes even the very biggist ones.
Talk is Cheap
Communicating effectively with your clients can be one of the most significant customer satisfiers in your arsenal. Most companies do not go far enough when it comes to communicating with their customers.
The Problem with Symptoms
Many business owners will mistakenly identify issues within their company as problems, when in fact the issue is a symptom of a bigger problem. This article attempts to focus business owners on the underlying root cause of business problems to help them address the real issues causing difficulties within the business.
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