- 12 Phrases That Payses for the Phone
If you control language, you control thought. If you control thought, you control conversation. If you control conversation, you control outcomes. Use these Phrases That Payses™ to make your phone calls unforgettable! - 17 Reasons to Write a Free Ebook
Free Ebooks are more powerful than you realize. Here are 17 reasons why- - 23 Phrases That Payses
These 23 one-liners ooze friendliness and approachability - 51 Thoughts on Networking
Here's everything I know about networking. Well, not everything - 58 (More) Phrases That Payses
If you control language, you control thought. If you control thought, you control conversation. If you control conversation, you control outcomes. - 6 Googleicious Ways to Approach Your Next Sale
How do you prepare for your sales call? - 6 Ways to become the Luckiest Person You Know
It knocks all the time. Probably every day. The problem is: people don’t listen. Sure, they might hear it, but they don’t take action. - 8 Thoughts on Bad Business Cards
Sidestep these eight bad business card pet peeves. - A Few Business Generalizations
Everyone is a - Anonymity is the Greatest Barrier to Business Success
Have you ever heard the expression “Like winking at someone in the dark”?
It means that no matter how great your hair looks, how stylish your new outfit is, or how witty, intelligent and charming you act; if someone can’t SEE you, she’ll never get the chance to discover how wonderful you really are. - Approachability FAQ's Answered, Part 1
The following questions come directly from hand-written audience evaluations from my speeches. I hope they provide you with great insight into approachability! - Approachability FAQ's Answered, Part 1
The following questions come directly from hand-written audience evaluations from my speeches. I hope they provide you with great insight into approachability! - Approachability FAQ's Answered, Part 2
The following questions come directly from hand-written audience evaluations from my speeches. I hope they provide you with great insight into approachability! - Approachability vs. Working a Room
After a recent speech, an audience member asked me a question I’ve never considered: “What’s the difference between ‘approachability’ and ‘working a room’?” - Authenticity, Not Charisma
What image would you rather project: charisma or authenticity?
Charisma comes from the Greek word kharisma, which means "gift" or “divine favor.” According to Wikipedia, is often used to describe the ability to charm or influence people. It also refers to a quality in certain individuals who easily draw the attention and admiration of others due to a "magnetic" quality of personality and/or appearance. - Beyond Free Mints: 4 Keys to Tradeshow Success
It’s 10:15 am Sunday morning. Hordes of wandering guests stroll through the tradeshow hall amidst hundreds of booths and exhibits—including yours. There is little or no chance these people will enter into business with your company. - Boredom Is the Enemy: 16 MORE's to Pump Up Productivity
I haven’t been bored since college. And you know what? I’m damn proud of that. It’s consistently enabled me to accomplish more stuff, meet more cool people and have more fun. - Burn Your Television
Read more books. Watch less TV. A simple formula for success - Creativity is Magnetic - 4 Ways to Boost Your Brain
Even if you're not the most outgoing person, creativity is your surefire road to success. - Does Your Marketing Make Music or Noise?
If you're a marketer, you're either creating music or noise. Take your pick - Don't Sell, Enable People To Buy
The reason I chose the word MAGNETIZE in the subtitle of my book is because I, like a lot of business people, would rather jump off a ten story building than make cold calls. - Find Out Where You Suck
It's great to hear that you're great. But it's better to hear that you suck. Here's why - Five Keys to UNFORGETTABLE Phone Service
In 2006, a study of 2,300 British consumers conducted by Harris Interactive revealed the general public's frustration with poor phone service. According to their research, 65% of consumers withdrew their business due to poor service experiences. - Greet to Great - 3 Ways to Master the Welcome
Are you a Master of the Welcome? With these three tips, you'll have front line success! - How to be a Shoulder Angel
In order to be UNFORGETTABLE, you must have your own philosophy. A lens. A paradigm. A system. A unique method or expertise unlike anyone else in your industry. - How to Create an Attitude of Approachability
It all starts with attitude. Cliche, but true. - How to Escape the Normality Trap
Nobody notices normal. Not anymore, at least. Here are the three reasons why - I'm Such a Moron - Self-Deprecating Humor Basics
Self-deprecating humor, when used correctly and sparingly, is a powerful tool to increase your approachability. - Interruption Sucks - Interaction Rocks
What do you want to do? Annoy more customers? Or interact with them? - Keep a Journal- Reap a Fortune
Journaling is your friend. Journaling is your resource. Journaling is your ticket to success. - Keep It Alive, Part 1: Using Email to Stay in Touch with Your Network
Use email to stay in touch with your network of contacts. - Lessons Learned from a Job That Sucked
The first job I had out of college was at a discount furniture store. It sucked. Here's what I learned - Make A Name For Yourself, Or Someone Else Will
You no longer have your name - you have your name, PLUS, what people say after it. - Make Your Own Music
Cover songs are for suckers. - Marketing Lessons Learned from the Dating World
Marketing = dating.Dating = marketing.Here's why - Mundane into Memorable
How can you make mundane moments into memorable moments? Find out here - Networking Success - 12 Ways to Keep it Alive
Here's a few ways to develop and maintain mutually valuable relationships. - People Buy People First
Lead with your person, not your profession. - Remove What Robs You
Remove what robs you. Embrace what excites you. Here's how - Schmoozing is for Suckers
That’s right, I said it. Schmoozing is for suckers. And I’ve finally grown tired of people using the word as a synonym for conversation, networking, mingling, small talk and chatter. - Small Victories First
Small victories build momentum.
Small victories validate self-assurance.
Small victories pave the way for later success.
Small victories enable you to take bolder action.
Small victories stretch your boundaries one mile at a time. - So, You've Been Put In Charge of the Nametags
There’s only a few weeks left until the big meeting. Thus far, your preparations have run smoothly: almost all of your attendees are registered, the flowers are ordered, the band is booked, and the room design is perfect. All you need to do now is make sure your attendees know each other! So, now it’s time to prepare those stinkin’ nametags. - SSTOP! 5 Steps to Approach Complaining Customers
SSTOP will help you diffuse anger, change minds and offer approachable service! - Sticky Note Success: 9 Self-Motivators for the Self-Employed
The only person in the world who can motivate you is yourself! - The Mark of a Job Well Done
What's the mark of a job well done? Over the years I’ve come to learn that there are many indicators of success. - The Most Important Word in Any Author's Vocabulary
It's tough to move 10,000 copies from the back of a cave. Too many authors – especially self-published ones – work their butts off writing and producing their books, and then do nothing with them! Sadly, writing and producing the book is the EASY part. The key is, building your platform so you can move those darn boxes out of your garage! - The Power of Approachability
Why don't you ever call me back?! - Touchpoint Tuesday: 7 Unforgettable Follow-Up Approaches
What pieces do you send to prospects, customers and potential clients that are unique, memorable and persuasive? - Walk with the Wise
Hang out with people smarter than you, and you will become smarter yourself. - When You Care the Least - You Do The Best
Why is it that when you care the least, you do the best? In sales, dating and life. - Word of Mouth Works
It's the only honest medium. - Yoda Was Right: Size Matters Not
When I receive speaking inquiries from organizations who want me to keynote their conferences or meetings, I always chuckle when I hear comments like:
# “Could you have your assistant fax me a fee schedule?
# “Who does your booking for you?”
# “Should I call your agent find out if you have that date available?” - You're Young Enough to be My Kid!
It's not the years, it's the mileage. Too bad most people don't "get" that.
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