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Tim Bryce, PM's Articles in Communications

  • EFFECTIVE INTERVIEWING
    The interviewer must be one part detective, one part lawyer, and one part translator. The interviewer must be a detective in order to know how to investigate a problem and know what to look for; he must be a lawyer in order to know how to ask the right questions, and; he must be a translator to interpret what the user is saying.
  • SENDING THE RIGHT MESSAGE
    Discusses how we transmit messages in the work place.

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